Accenture 2019 Global Financial Services Consumer Study – Data sharing, tailored offerings, digital integration

Accenture last year surveyed 47,000 banking and insurance customers globally… key findings include:

  • Integrated client propositions around core needs
  • Fully personalized solutions
  • Willingness to share data for better advice
  • Integration across digital and physical channels
  • Growing trust in financial institutions

Review the 60-page study here.

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Written by

Daniel Enskat

Daniel has written over a dozen books on the global asset management industry and has lectured at universities around the world alongside speakers such as Secretary of State John Kerry, Dr. Mark Mobius, ex-Fed Chairman Alan Greenspan, Professor KC Chan and former Prime Minister Gerhard Schroeder.

He is widely sought after for presentations, discussions and his perspective on the global asset management industry, and in the last two decades has advised hundreds of investment management CEOs on strategy and global expansion.